Cohen's Fashion Optical

This place sucks! I was nice enough to take time out to get examined by these people to get glasses. There attitude showed prejudice although they have a black security guard working in there! They spent very little time on the exam and I just knew the prescription would be wrong and it was! What was supposed to take two weeks for my glasses took two days! When I went in to pick them up, I tried them on and couldn't see a damn thing! As a matter of fact what they're going to bill my insurance for, my over the counter reading glasses work better. This place was a waste of my time and insurance. These people only want certain types of people coming in there, so be warned this might not be the place for glasses! I definitely will not be going back and regret it went there!!! VERY DISAPPOINTED!!!!!!!!!!!!!!!!!!!

I’ve been going to this store for years! And every year I go it’s always different employees there. This year I ordered glasses/contacts which my total price was 640$ a lot for a pair of glasses and contacts. I went 3/9 for eye test for both 90$ for eye exam for contacts and I used my health insurance for eyeglasses.these employees are always so pushy I just wanted glasses to see! I wear progressive lenses so that alone is going to double my price she added blue glare to the glasses which I didn’t see a difference, picked them up 2 wks later, they were fine. Then picked up the contacts which was 4/6 took long so I tried them on they were fine these contacts were trial so then she ask you want to order them now I said no so I asked for a case/solution kit she said she had no more which was a lie because I seen a whole room full of them. She had an attitude like I did something to her no customer service at all just rude and then I said in front of the whole staff I’m never coming here again!!! She was Spanish decent ponytail and wears glasses with regular clothes no scrubs she is very rude. The manager wasn’t around at all so I couldn’t talk to her. Smh never spending my money here again and 640$ was out of pocket cost. 😞 AND YES IF YOUR NOT SPANISH THEY WILL NOT GIVE YOU SPECIAL TREATMENT! I will go to Harlem store next time biotches!!!