City Wide Health Facility, Inc.

The biggest relief during my CAT scan appointment was how straightforward everything felt. City Wide Radiology did not overcomplicate the process. Instructions were clear, the technician guided me step by step, and nothing felt rushed. The equipment looked modern and the environment felt clean. A very positive experience overall.

DO NOT GO HERE! (I went there on a morning of a freezing, icy snow storm with a cast on a broken leg, test were unrelated to the broken leg, but take this into consideration.) Worst most unprofessional, uncaring people to be in the radiology business. Even the Manager after filing a compalint was aware of the following. After being put into a MRI machine for a long period of time, just given foam ear plugs (so you still here all the noise from machine, it was freezing, techs & other people come into the room and tell me there is a problem, not me but the machine is not working, it's too cold! Really who was watching the supposed images on the other side for 20 minutes before they realized something was wrong! It gets worse, in the mean time I needed another test cortoid artery sono. Told to go do that test, to see if they can get MRI running & warmed up. Well the sono lady yes I will refer to her as lady & not tech was the meanest, most nastiest, unprofessional tech I ever experienced. (I was upset with what just happened in the MRI machine, remember I have a cast on my leg & came out in this freezing icing conditions), She told me to shut up, leave my negativity outside & lay down. I coughed while she pressed so hard on my throat got yelled at that I ruined the test because I coughed, well excuse me should I have chocked instead, I told her to stop the test I no longer wanted her to touch me & she forcfully kept on. When test was over I went to use restroom right in office where I had the test, the other restroom was outside the office down the hall & she told me I couldn't use that room because she was going to use go to the 1 down the hall! Oh yes she didn't see my invisible cast, rather make me walk down the hall, then herself over a patient. I reported this incident to management, management was aware the MRI was not working, said they knew & were not suppose to be using util repaired and also got many complaints about the sono tech. So tell me why is the Sono lady still working there if management knows she's nasty & unprofessional, & why they just didn't call & reschedule my appointment on such a badweather day kowing the MRI machine was broken & not to be used. MONEY PIT make that money from our insurance comanys, and screw the patients treatment! Lastly after a month my doctor never received the Sono results. There you go Do Not Go Here! Just a word of true advice you do not have to go to wher your doctor tells you to go forradiology testing, it's your choice. It boils down to it's all about the money not you.