City Medical Of Upper East Side, Pllc

The people were nice enough. The care I received was fine for what it was. However, after telling them I did not want any tests that would cost extra after my office visit, and being assured by the doctor that the tests she was doing were included, I received two additional bills. It's either a lack of knowledge, which is worrying, or willful deception. The company will not address my concern or return my call. And I keep getting payment notices. I won't be going here again without a serious resolution. The care was not good enough to make up for this nonsense.

I am writing to formally report a deeply concerning experience I had at your facility. During my visit, I was subjected to sexual harassment and experienced unprofessional, disrespectful behavior from staff members at the front desk. The comments and conduct I encountered were inappropriate and potentially illegal. The behavior I experienced made me feel unsafe, disrespected, and unwelcome. Such actions are unacceptable in any professional setting, and I am concerned about how staff with this conduct continue to represent your organization. I urge you to take this matter seriously and conduct a thorough investigation. All patients deserve to be treated with dignity, respect, and safety, and it is critical that appropriate steps are taken to address this misconduct. I look forward to your prompt response regarding the actions that will be taken to ensure accountability and prevent similar incidents in the future.