Nancy Zhang
Dr. Wong's office is very busy. Given the nature of this specialist and the procedures offered, it's not unusual to wait for over 3 hours for a colonoscopy from start to finish. You must come with an escort for said procedure, and ideally, your escort would be patient enough to wait. Their waiting area is very small for the amount of patients that come in and out; 19 chairs next to one another with 3-4 out of commission for social distancing (except none of the patients care to read the signs and social distancing is not enforced). East facing windows in the waiting area make the space super warm during the day. Crowding in the waiting area is expected at most times. The front desk staff speak mainly Mandarin and Fuzhounese, but can also accommodate Cantonese and English. They try their best to receive all the patients timely, but the schedule flow is slow and congested. Dr. Wong is the only doctor here, his schedule looks overbooked. Overall a functional office, come with patience, and basic expectations.