Century Dermatology Pc

Whenever I come to this place, it’s always very crowded since they accept walk-ins. Even if you have an appointment, you still have to wait quite a while. I’ve noticed one doctor often goes downstairs while other doctor seems to be handling everything upstairs. I honestly feel bad for that doctor trying to manage everything on her own. It sucks to wait til late afternoon only for the doctor to take a lunch break randomly. Maybe a set lunch time would be more fair for everyone. Don’t recommend this place, you will be better off somewhere else.

I don’t usually leave Google reviews for medical offices, but I felt compelled to share my recent experience. The check-in process was smooth. The front desk staff took my name and copay without issue. However, the consultation with the dermatologist felt rushed and impersonal — almost like placing an order at a fast food counter. In fact, I’ve had more thorough explanations from cashiers walking me through a menu. Here’s a brief summary of what happened: 1. The doctor entered the room without introducing himself or reviewing my previous visit’s medical records. 2. He performed a cryotherapy spray treatment (similar to what I received during my first visit at the Staten Island location), but this time the application was quick, barely noticeable, and ineffective. Unlike my previous experience, the treated area showed no signs of the expected skin peeling. 3. I asked for a full-body mole check, and the doctor declined, stating that it would require a separate appointment and that I should have clarified this when booking. I had, in fact, clearly stated to the front desk when I called that I was coming in for a follow-up and a mole check. Perhaps some internal communication improvements are needed. 4. Before leaving, I inquired about the cost and procedure for laser mole removal. At first, the doctor seemed reluctant to provide any details. It's ironic considering their website advertises “FREE Cosmetic Consultations.” Only after asking multiple times did I receive a clear explanation. To be fair, this review reflects my experience with one provider and not necessarily the entire staff or clinic. That said, I hope the management team considers reviewing their training standards — particularly when it comes to patient communication and engagement. To the doctor I saw: You seem intelligent and likely early in your career. If the rushed nature of this visit was intentional, I hope you find more fulfillment in your work going forward. If it was unintentional, I encourage you to take a bit more time with your patients. A few extra minutes of explanation can go a long way. To be honest, I got more useful information from ChatGPT than the visit.