Abitofeverythang
The young lady at the front desk was unpleasant and there was an elderly patient in the waiting area who asked multiple times if she could provide some air conditioning as the front of the office was super hot, I had a pocket fan myself that I immediately put to use but that was not ok. The M.A who took my daughter’s vitals was excellent, she was knowledgeable and spoke to my child very kindly. The doctor was really good too. I even made an appt to see her for myself. Now the upsetting part is that I’ve tried to contact the office several times to get access to the portal for the labs and first spoke to someone who transferred me to tech support who just ignored everything I explained and was useless. I’ve called multiple times and was placed on hold for over 10mins each time. So I say all this to say that was the first and last time I will visit this office and am canceling my upcoming appt. It’s disappointing because I like the Dr. but wouldn’t return, this office needs a better receptionist and tech support team.