BROOKLYN EYE CENTER

I was seen promptly, the doctors were knowledgable and had a good bedside manner, and the office was clean. The reason I’m giving this one star is because it took me 7 hours and 6 calls to get them to properly send my prescription to the pharmacist. I can’t remember a time I ever went to any doctor—general or specialist—where I had to ask them more than once or twice to send over a script. It sucks because this place is convenient and if they cared a whit about this stuff I’d see them regularly for eye care. However, I won’t be back.

I went to the Brooklyn Eye Center for the first time today. The receptionists were pleasant and the staff conducting the eye exams were fantastic. They were very nice and explained everything they were doing. Dr.Priya Shah was so nice and knowledgeable. If I need an ophthalmologist again I would like to see her. My only issue was that most of the patients were not wearing masks . I guess it isn’t required anymore.

I booked an exam for a new contact Rx based on my vision insurance showing they were in network. When I showed up for the exam, I was told they wouldn’t bill my vision insurance and that as of last week, they are no longer doing contact exams. I was given the option to do a glasses exam or cancel.

Love the female eye doctor, I saw she’s been great

The service at this eye center is absolutely horrendous. I've been trying for weeks to get my contact and glasses prescription, and it was very difficult to get them to pick up the phone, much less send this to me. Once I had this, they told me they would order my contacts, and I later found out they never did. I've tried repeatedly to call to find out the status on this and they always say they have to wait until next Wednesday to consult with the eye doctor, and then they never call me back, and when I finally get through, it turns out they never spoke with the doctor and I have to wait another week. I would absolutely not go here. Patients are not treated with respect, and this is not a patient centered practice. If you'd like to actually have glasses or contacts, this is not the right place to go.