Brooklyn Downtown Dental

Initially everything was good. Friendly staff. Treatment plan was devised to remove a crowned tooth and two cavities during the same future visit. The plan was 30% more than an upper west side dentist but I was keen on moving forward. Arrived today to find out that the technician "called out" today so they could only do extraction. I don't like surprises so this was unsettling. Why I wasn't called and told of this before arriving in office was inconsiderate and unprofessional. I'd taken the entire day off which is a loss of income for me. Prepared then to have tooth pulled but was told ten minutes late that doctor was running an hour behind schedule. So I cancelled my procedure. when I asked for a copy of panorama scan they took of my teeth, I was told it cost $250. Walked out. Minimal apology. Not a good experience at all. Left with a bad taste in my mouth, Literally and figuratively! Never again

They are trashed. The iimplants suck and the color is off all the way. How you put in implants and not make them match your other teeth. Always excuses but will take your money. You change your name from Brooklyn Dental to Advanced dental because you got bad reviews. The commercial is a LIE.. Money down the drain.. You can never get the front desk. It’s always a different person you talking to and they must be working from home. No direct line to the front desk. My mother wants them removed so its was just a waste. How you got two different people doing implants. It’s like they training on your mouth. Who does this???like he does half and then you have a lady dentist do the rest. Asking can you handle the rest smh. This business not even BBB approved because it can’t pass the qualifications to be a good business. I WISH I COULD HAVE SEEN THESE REVIEW BEFORE I LET MY MOTHER GO.. SMH RUN FAST. CHANGING YOUR NAME WAS A RED FLAG 🚩🚩