Brittany Bindi Mental Health Counseling, Pllc

My son is a patient here. All they care about is your pocketbook! Their website is so difficult to put insurance information on. And they have cancelled appointments because his payment method didn’t save to the account, then they charge us $40 for a cancelled appointment. I tried to call them about it, after getting cancelled by them because he didn’t have payment up front, I had always paid after the appt, on time, They said their policies had changed and they require payment up front now, no notification of the change communicated to us. And they wouldn’t take the $40 charge off, even though he was there for his telehealth appt, but they wouldn’t see him. I don’t feel they give a damn about the patients, they are revenue, that’s it! If you value your hard earned money, don’t go here.

I’m incredibly disappointed. I recently made the decision to transfer my medications to be prescribed by this office. They wrote an incorrect fill date on one prescription which will cause me to be out of it for two full days. I have messaged the office and called about this 6 times over the last week and a half with no resolution or returned call/message. I’m very concerned this will be an ongoing issue and with their lack of response, will likely have to look for a new care team.