Brian E Novick Physician Pc

First of all, I want to say that the front desk staff have no respect for the patients; they don't call, they don't confirm appointments, and then their boss comes out to say that the appointment is canceled when they never called in the first place. They don't care at all about anyone's medical condition; they earn their money the easy way. I do not recommend them. Be carful

The doctors are great don't get me wrong they're really good doctors but you got to remember Presbyterian is the third top hospital in the country and the top hospital here in New York. However I have called a couple of times and told them that the virtual visit does not work for me because for some reason my phone does not allow access to the microphone and the camera for the virtual visit. So then I had asked why can't the doctor just call me it's not like a virtual visit will do anything anyway it's not like I'm physically there where they can take my vitals and check the area that's bothering me and see what's going on a phone call would have been fine they need to stop it with the virtual visits and also allow just the phone calls. That's basically the only issue that I have go to the ER only because the doctor won't call me by phone