Beatrice Guanco Lcsw Pllc

Dr LaSalle and the whole team at Hudson Spine are absolutely amazing!!! Super well trained, professional and friendly staff always there to help Dr. LaSalle and his predecessors have been my pain management doctors for almost 10 years now and I can honestly say I’ve never had anything but the very best experience and treatments from them all! Got me on my feet again — and kept me there! I wholeheartedly recommend this group for whatever your pain management needs are. Their downtown office is a gem.

As a black woman with severe chronic back pain. I had a very disappointing and frustrating experience at this office. During my visit with Dr. Lasell, I felt completely dismissed and unheard. Instead of listening to my concerns or allowing me to fully explain my symptoms and reasoning behind changes in my care, the provider spoke over me and told me what works for me and pushing treatment on me that I told him has not worked for me in the past. This was not only unprofessional but also deeply concerning as a patient seeking proper care. I also felt uncomfortable due to what seemed like a pattern of biased treatment, which made the interaction even more distressing. When I asked to speak with the Medical Director, I was initially told that the provider himself held that role, despite a different individual being listed as the Medical Director elsewhere. This inconsistency raised concerns about transparency. I was then told the office manager would come speak with me. I waited for an hour and a half, only to be told that everyone had already left for the day. This demonstrated a complete lack of respect for my time and further reinforced the lack of care and accountability within this practice. Also, being a patient that they know have chronic back pain sitting in the office an additional hour an a half after seeing the doctor. Overall, this experience left me feeling disrespected, ignored, and undervalued as a patient. I would not recommend this office to anyone seeking compassionate, attentive, and professional medical care. This is my second time EVER writing a review for anything at all. My first time was with this office. It was due to extraordinary patient centered care I received from Dr. Kohler(The best care I have ever received since my diagnosis). This being the second time. The worse I have been treated in health care EVER. It was so hard to hear from a Doctor that his reasoning for not listening to me is because before he entered the room his mind was made up about how he was going to treat me. This was really disheartening and disappointing. I spoke with Alexandra Patients Operations Manager who was very condescending and refuse to reach out to me until I reach back out. They were upset that I was challenging them and the care that they were providing.