Beacon Christian Community Health Center, Inc.

I recently left a review but decided to revise it. I’d like to offer some constructive feedback: when a customer is trying to do something kind or offer something, it would be nice to feel that it’s appreciated. A bit more courtesy and professionalism from the staff would go a long way. Unfortunately, this isn’t the first time I’ve visited and felt unwelcome, which is why I felt it was important to share my experience.

I used to come here with my children years ago, and they used to be great now I think they’re terrible. Calling for an appointment has been horrible, (only this month they’ve been answering) no one picks up you leave a message no one responds until days later. Some at the front desk can be catty. I have co payments , I pay and still get a bill saying I didn’t pay. Leaving a message for the doctor is just like you never called. I have an NP, very nice but she gave me referrals to other doctors who asked me why am I here and why was I sent. Basically a waste of time. The offices are clean, my children’s pediatrician down the block is great and you’re seen fast at both places, But the overall quality of this place could be better like it was 5 years ago. Most if the staff is nice.