Anupa Lakraj
So to be honest this is my first time I am giving a bad review. I feel this necessary to say, That this is so far the most unprofessional office I ever visited. I have call multiple times over the past three week to speak with someone and up to this day I haven’t got throw with anyone. I Been transfer so many time and none ever pick up the phone, and they know who is on the phone they refuse to pick up .when I call right back they put the phone on busy tone , and this happen multiple times. I spoke to someone once before all this happen, over a month period for the first time she told me she call me back and it’s Been 3 weeks I am still waiting. I try calling back and and they put me on hold and the busy tone will come on and that it . If I call back they wouldn’t answer. All we need it’s to get an answer yes or no if the insurance if cover for what we need .so far they can’t do that. The apt is for my daughter, before all this happen they made us come in we waited for one hour for nothing and they told us they need more time for the insurance to approve it, they could have done that over the phone. Lack of communication and respect for their clients.