Cynthia Salett
It isn’t often that I face a wall of toxicity so extreme that I find myself shaking with anger in someplace as innocuous as an eye glass store. The drama! The villains! The sad comedy of it all which seems better suited to daytime TV. At first I thought it was just poor executive functioning skills on the part of bored 20 something girls who would rather be doing anything other than answering the questions posed by an older woman, especially if she was asking unpleasant questions they didn’t want to be bothered to answer. Could it be possible that I fell into some strange black hole where simple communication didn’t exist? But one would think that having lenses put into a pair of glasses wouldn’t involve a masters in communication. I suppose I’m wrong about that. What made the whole ridiculous situation so maddening was that they stared at me with their blank faces as if they were looking upon a mad woman who was making a fuss over nothing, when in fact they created a tangle of false information so ludicrous I will not repeat it here for fear of boring you and probably making you feel as confused as I am. In the end, I discovered the unhelpful, unfriendly and downright nasty behavior of the 20 somethings was a product of the owner’s personality; condescending, machismo, intolerant self-importance hung around him like a noxious cloud. I ended a, maybe five year customer, relationship with this eye store after thousands of dollars spent and this owner could not have cared less. He spewed vitriolic blame and never once apologized. I will post again once I find an eye store I can recommend.