TJ
I had a very disappointing experience at this facility. After going through the effort of getting a referral, taking time off work, and preparing for an aquatic therapy session, I was told upon arrival that pool therapy wasn’t an option due to outdated broken equipment that cannot support more than 160 lbs. This was especially frustrating because I had answered detailed questions over the phone beforehand about weight and specific needs, and none of this was mentioned. We spent 45 minutes completing paperwork and waiting for the physical therapist, only to be turned away. The facility itself is cramped. It is packed with old, poorly maintained equipment that looks unsafe, making it difficult to navigate—especially for someone elderly, disabled, or with mobility issues. This place was a complete waste of time and a big disappointment.

