Applied Behavioral Sciences, Lcsw, Pc

ABS was the worst experience I've ever had with Mental Health Therapy. The counselor would miss scheduled appointments and not even bother to follow up with an email to explain why or reschedule. After a few months with ABS I was worse off than before the therapy. My opinion; find somewhere else ASAP! Mosaic has been really good so far!

Short breakdown of our experience: My fiancee made an appointment. She received multiple emails and phone calls confirming the appointment time. 20 mins elapsed after the appointment time and she received no phone call. She followed up, her appointment wasn't found in the system, even after multiple confirmation emails were sent. Forward to a week later, I made an appointment. I received multiple emails confirming appointment time. The doctor calls me 45 mins AFTER appointment time, claiming that appointments are given in a 2 hour window. Email doesn't indicate this at all. Gave my insurance ID, said someone would follow up, received no phone calls. An absolute waste of time, and terrible customer service. We'll be going elsewhere.