Angelone Mental Health Counseling Pllc

I’ve worked with two counselors here over a period of time. They were both very nice and welcoming, but I didn’t feel the level of experience I really need for what I’m dealing with. Many of the counselors seem to be pre-licensed, and while I completely understand that everyone has to learn, I don’t feel comfortable being part of that learning process given the severity of my symptoms. I’m looking for a licensed, highly experienced professional who can provide the depth of support I need.

I loved the therapist my child had for about a year. However, as my child grew older it seemed as thought she needed a change to reflect her own changes. I asked therapy zone- if there was another therapist there but instead, I was given a list of references, which was great, but I was hopping for something in the same place so that my daughter wasn’t exposed to another change or unfamiliarity. Once I learned that the references didn’t work for us, I asked for more help, and asked if we could continue therapy in the meantime—until something was established further. Therapy zone declined. They felt my daughter should instead- be discharged abruptly and remain without therapy, and wait until there was a solution. I disagreed feeling that she should continue until there was a proper continuation of treatment. Weeks went on as I was helpless to figure out how to guide my daughter (who already experienced years of difficulty maintaining and understanding relationships in her life). How was I to explain to her that her therapist (who she loved) would no longer be seeing her? Without a goodbye or proper discharge. Therapy zone was aware that she was in a state of deep depression and I was told they would get back to me. Over a month had passed since her last session (which we didn’t know would be her last) and I can now say I will never go back there. It is unethical and disgusting that her therapy just ended that way simply because I asked for more help. I was then told a supervisor would provide an assessment and therapy, —of which never took place. I did receive a email full of excuses. Despite these circumstances, i can honestly say the therapist my daughter had was amazing and caring, smart and compassionate- but the whole process of the way treatment is conducted by the facility itself, is absolutely horrendous. I can’t get over the fact that I said she needed more help, and instead they just stopped therapy.