Allergy & Immunology On Madison 069478

I have never NEVER ever ever in my life experienced such incompetent staff working at the front desk. All they do is hang up on you and say they cant hear you, my suggestion would be to get a new office phone is that is the case, my guess is that they don't want more work. WILD. NEVER go here. not worth it.

Ultimate treatment I received and doc were fine but the office is atrocious. Good luck getting in touch with them or getting an appointment. I've never seen a doctor's office that doesn't answer the phone EVER - especially on a weekday during biz hours. How do you serve your patients? They send paper bills with zero ability to pay online. Just a piece of paper with a dollar amount on it - like it's 1973. I called many times trying to pay it, left voicemails, all to no avail - eventually gave up and they sent it to collections - still only payable by mailing a physical check like a pilgrim. I needed a shot and they said I would have to go to another doctors office to pick it up and then bring it to them to administer. This place is absurd. Get some medical billing software and answer the damn phone.