Ahuja Dental Nyc Pc

Extremely disappointed with the customer service!!This is now the second time my husband has been scheduled for a Saturday appointment, only to arrive and find the office closed. What makes this even more frustrating is that a confirmation text was sent the day before, and he confirmed yet no one was there. This level of disorganization is both unprofessional and highly inconvenient, especially for people with busy work schedules who rely on weekend appointments! I originally recommended this dentist to my husband based on my own positive experience, but after this, neither of us will be returning.

Be prepared to have hundreds of calls and texts come to your phone asking you to “confirm your appointment” only to then find out the day of your appointment that you didn’t read the LAST text from YESTERDAY in enough detail and someone rescheduled you to a different time without actually speaking to you. This business is not for busy people / professionals with tough calendars. I will consider modifying this review if they remedy the situation but for now my trust in their ability to maintain a commitment to an appointment scheduled weeks ago is broken. Staff and managers were also not particularly receptive to feedback and don’t seem to care about improving their ops as much as just getting a patient calendared for any day/time. -1 customer here.