Stephen Parkhurst
I scheduled a physical at the Astoria branch, and when I went there was no one there. Literally. Lights were off, door was locked, no one answering the phones. I'd taken off work to go, of course. A couple hours later, when I finally get to work, I call again, and hey, someone answers! She informs me that the Dr went to a conference and cancelled all his appointments. Not only did no one ever call me to cancel, they didn't even have a record of me ever making the appointment! I had to double check my phone number record to make sure I didn't accidentally schedule with someone else (I didn't.) The receptionist was completely unapologetic and didn't even ask if I wanted to reschedule (not that I would've). It's one thing to have bad service, it's quite another to have zero service altogether. Well done Agho clinic, you've really lowered the bar beyond my wildest expectations!

